Privacy Policy — 77dc Data Practices

Last updated: 1 January 2026

This Privacy Policy ("Policy") describes how 77dc ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", "the Player") who register for and use the 77dc online casino and sports betting services available at 77dc.app. By creating an account or continuing to use the 77dc platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

1. Data We Collect

77dc collects personal data through several channels: directly from you during registration and verification, automatically through your use of the platform, and — in limited circumstances — from third-party identity verification and payment service providers. The categories of personal data we may hold about you are set out below.

1.1 Registration and Identity Data

When you open a 77dc account, we collect the information you provide in the registration form. This includes your full legal name, date of birth, residential address (including city, district, and postcode within Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or elsewhere), email address, and mobile phone number. This data is mandatory: without it, we cannot create or maintain a verified account for you.

1.2 Identity Verification Documents

To comply with age-verification and anti-money laundering obligations, 77dc may request copies of government-issued identity documents such as your National ID Card (NID), passport, or birth certificate. Where a withdrawal is requested, additional proof-of-address documentation (e.g., a recent utility bill or bank statement) may also be required. Document images are transmitted over encrypted channels and stored in a restricted-access environment.

1.3 Financial and Transaction Data

77dc records details of all financial transactions conducted on the platform, including deposit amounts (in BDT), withdrawal requests, payment method identifiers (such as the mobile number associated with your bKash or Nagad account), transaction timestamps, and transaction reference numbers. We do not store complete payment-instrument credentials — these remain with the respective payment providers.

1.4 Usage and Technical Data

We automatically collect certain technical information when you access the 77dc platform. This includes your IP address, browser type and version, operating system, device type, session duration, pages viewed, games launched, bet history, and the referring URL. This data helps us maintain platform stability, detect fraudulent access, and improve the player experience.

Data Category	Examples	Collection Method
Identity Data	Full name, date of birth, NID, address	Player-provided at registration
Contact Data	Email address, mobile number	Player-provided at registration
Verification Documents	NID scan, passport copy, utility bill	Player-submitted on request
Financial Data	Deposit/withdrawal amounts, bKash/Nagad identifiers	Automatically recorded per transaction
Usage Data	IP address, device type, game history, session logs	Automatically collected via platform
Communications Data	Support chat logs, email correspondence	Generated during player-support interaction

2. Purpose of Processing

77dc processes your personal data only for specific, documented purposes. We do not use your data for any purpose that is incompatible with the reasons listed below without first obtaining your explicit consent or being required to do so by law.

• Account Creation and Management: To open, maintain, verify, and (where applicable) close your 77dc player account in compliance with our Terms & Conditions.
• Identity and Age Verification: To confirm that you meet the 18+ age requirement and are the true owner of the payment methods linked to your account, as required by our responsible gaming and anti-money laundering obligations.
• Payment Processing: To facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and other supported channels.
• Platform Security and Fraud Prevention: To detect, investigate, and prevent unauthorised account access, multi-accounting, bonus abuse, money laundering, and other prohibited conduct described in our Terms & Conditions.
• Customer Support: To respond to your enquiries, complaints, and account-related requests submitted to the 77dc support team.
• Legal and Regulatory Compliance: To comply with applicable laws, respond to lawful requests from competent authorities, and maintain required records for audit purposes.
• Service Improvement: To analyse aggregated, anonymised usage patterns that help us improve platform performance, game selection, and the overall player experience.
• Marketing Communications (opt-in only): Where you have explicitly opted in, to send you promotional offers, bonus notifications, and updates about new games or features available on the 77dc platform. You may withdraw this consent at any time.

3. Data Sharing and Disclosure

77dc does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share your personal information only in the following, strictly defined circumstances:

3.1 Service Providers and Partners

We engage trusted third-party service providers who process personal data on our behalf and under our instruction. These include payment processing partners (bKash, Nagad, Rocket, and the banking institutions listed on our platform), identity verification providers, cloud infrastructure providers, and game technology partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each such partner is bound by a data processing agreement that prohibits them from using your data for any purpose beyond the services they provide to 77dc.

3.2 Legal and Regulatory Disclosure

77dc may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are required to do so by applicable law, a court order, or a lawful governmental request. We will, where legally permissible, notify you of such a disclosure.

3.3 Business Transfers

In the event that 77dc undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. In such circumstances, 77dc will notify affected players via their registered email address and ensure that the successor entity honours the commitments set out in this Privacy Policy.

4. Cookies and Tracking Technologies

The 77dc platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. A cookie is a small text file placed on your device when you visit the platform. The following categories of cookies are used:

4.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They manage your login session, maintain your account state between pages, and protect against cross-site request forgery (CSRF) attacks. Essential cookies cannot be disabled without breaking core platform functionality. No consent is required for essential cookies as they serve only the technical operation of the service you have requested.

4.2 Analytics Cookies

With your consent, 77dc uses first-party analytics cookies to collect aggregated, anonymised data about how players navigate the platform. This data — covering metrics such as pages visited, session duration, and game-launch frequency — is used exclusively to improve the platform and is never shared in identifiable form with third parties.

4.3 Preference Cookies

Preference cookies remember your platform settings such as display preferences and language choices. These cookies improve convenience and are set only for the duration of your session or as needed to maintain persistent settings you have actively applied.

4.4 Managing Cookies

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 77dc platform. For full cookie management instructions, refer to the help documentation of your specific browser (Chrome, Firefox, Safari, Edge, or Opera).

5. Data Retention

77dc retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law or regulation. The following retention guidelines apply:

Data Category	Retention Period	Basis
Account and identity data	Duration of account + 5 years post-closure	AML / regulatory compliance
Financial transaction records	7 years from the date of transaction	Financial record-keeping obligations
Identity verification documents	5 years post-account closure	AML and fraud prevention
Support correspondence	3 years from the date of last interaction	Dispute resolution and audit
Technical / usage logs	12 months on a rolling basis	Security monitoring, fraud detection
Marketing consent records	Until consent is withdrawn + 1 year	Consent management compliance

Upon expiry of the applicable retention period, personal data is either securely deleted from our systems or rendered irreversibly anonymous such that it can no longer be linked to any individual player.

6. Security Measures

77dc employs a layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our technical and organisational security measures include the following:

• Transport Encryption: All data exchanged between your browser or app and the 77dc servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser address bar confirms this protection is active.
• Data-at-Rest Encryption: Sensitive data stored on 77dc servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within 77dc's internal systems is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality agreements and regular security training.
• Intrusion Detection: Our platform is monitored continuously for unusual access patterns, login anomalies, and potential security incidents. Automated alerts escalate detected threats to the security team in real time.
• Password Security: Player passwords are stored using industry-standard one-way hashing algorithms. 77dc staff never have access to plaintext passwords and will never ask you to reveal your password.
• Penetration Testing: The 77dc platform undergoes periodic security assessments to identify and remediate potential vulnerabilities before they can be exploited.

7. Your Privacy Rights

As a player on the 77dc platform, you hold specific rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and aim to resolve it within 30 days, subject to identity verification.

Please note that certain rights are subject to limitations where 77dc is required to retain or process your data to comply with a legal obligation, to fulfil a contract with you, or to defend against a legal claim. Where this is the case, we will explain the basis for any limitation when responding to your request.

8. Contact and Policy Updates

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77dc handles your personal data, please contact the 77dc data privacy team using the details below. We are committed to resolving any privacy concern fairly and promptly.

8.1 Contact Details

All privacy-related correspondence should be directed to the 77dc support and data team at [email protected]. Please include "Privacy Policy Enquiry" or "Privacy Rights Request" in your subject line to ensure prompt routing to the correct team member. The team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

8.2 Policy Updates

77dc reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via their registered email address and display a prominent notice on the platform for a period of not less than 14 days following the change. The "Last updated" date at the top of this document indicates when the most recent revision was made. Continued use of the 77dc platform following notification of a material change constitutes your acceptance of the revised Privacy Policy.

8.3 Minor Amendments

Non-material amendments — such as corrections to typographical errors, clarifications that do not alter the substance of our data practices, or updates to contact information — may be made without prior notice. We recommend reviewing this Policy periodically to stay informed of the current practices in effect.